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Expired & Unknown Passwords

Recover your password through Office 365

  • Recovery email/phone number must have already been set up as described here: Password Reset Registration
  • Reset password here: Password Reset
  • You will have to verify via a phone call, text, or email.
  • If error message is received, please contact the SOM Help Desk to reset your password.


Contact SOM Help Desk

If you're unable to reset your password using the above method, you're welcome to call the help desk at 410-706-3998. The help desk technician will verify your identity when requesting a password reset.