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Azure Virtual Desktop (AVD)

AVD IconThe SOM Office of Information Services provides remote access to resources using Azure Virtual Desktop (AVD).  

Connecting to AVD is similar to sitting down at a SOM workstation right on campus - from anywhere!  You'll have access to all of the Office 365 Services (Outlook, Teams, OneDrive, etc), SOMFiles data (mapped drives such as V: and W:), and access to other UMMS/SOM/FPI resources, such as EPIC and the UMMS Store.  

AVD is available for both Windows and Mac users.  Because the process is cloud-based, the experience is identical for all users.

! To access AVD, you must first be approved to use this service.  We also offer Remote Desktop (RDP), which allows you to connect directly to your work computer from home.  You must have a valid reason to connect to your specific computer as opposed to the AVD.  To seek approval for either of these services, please email the SOM IS HelpDesk at help@som.umaryland.edu.  Several clinical departments also manage their own AVD environments that are specifically tailored to their departments' needs.  If you belong to a department with its own IT support group [see list here], ask about availability. 

In this article [jump to a section]:

How to connect to Azure Virtual Desktop
How to connect to Remote Desktop
How to install AVD Client (Optional)

 

How to connect to Azure Virtual Desktop

The direct link for Azure Virtual Desktop is:
https://rdweb.wvd.microsoft.com/arm/webclient/

However, the walkthrough will begin with how to get to this link.

Go to https://office.com

Click on the waffle icon in the upper right hand corner.

Azure Virtual Desktop Screenshot

Click All apps.

Azure Virtual Desktop Screenshot

Scroll all the way down.  Click on Remote Desktops & Apps.

Azure Virtual Desktop Screenshot

Now you should see an icon for a SOM Desktop.  Click on this.

Azure Virtual Desktop Screenshot

These options will allow your virtual desktop to access resources on your local computer.  When Printer is checked, for example, you’ll be able to print a document within your virtual desktop to a printer that is connected to your local computer.  Clipboard refers to copying/pasting text or images.  File Transfer allows you to copy files from your local computer to your virtual desktop.  You can check Don’t ask me again to remember these settings.

Azure Virtual Desktop Screenshot

Enter your SOM credentials and authenticate with DUO. 

Azure Virtual Desktop Screenshot 

Here’s your virtual desktop.  This is just like sitting down in front of a SOM workstation on campus.  It will have Office 365, including Outlook and OneDrive, your usual mapped drives to SOMFiles, and other commonly used programs such as Epic and the UMMS Store.

While working in a virtual desktop, you should save your files to either a network /mapped drive (H:, V:, etc) or to your OneDrive. 

The entire thing operates inside a web browser window.  To close it, simply click the X at the top, or go to the Start button > Power > Disconnect.

In the upper right hand corner, you have three icons.  The up arrow will allow you to copy a file from your local computer to the virtual desktop.  The double arrow will display the virtual desktop in full screen mode.

Azure Virtual Desktop Screenshot

The pushpin icon will hide the black bar and replace it with a pull down tab at the top of the screen:

 Azure Virtual Desktop Screenshot

 Click this to bring back the AVD controls.

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How to connect to Remote Desktop

The direct link for Remote Desktop is:
https://rdweb.wvd.microsoft.com/arm/webclient/

However, the walkthrough will begin with how to get to this link.

Go to https://office.com

Click on the waffle icon in the upper right hand corner.

Azure Virtual Desktop Screenshot

Click All apps.

Azure Virtual Desktop Screenshot 

Scroll all the way down.  Click on Remote Desktops & Apps.

Azure Virtual Desktop Screenshot 

Now you should see an icon for a Remote Desktop.  Click on this.

 Azure Virtual Desktop Screenshot

These options will allow your virtual desktop to access resources on your local computer.  Clipboard refers to copying/pasting text or images.  File Transfer allows you to copy files from your local computer to your virtual desktop.  You can check Don’t ask me again to remember these settings.

Azure Virtual Desktop Screenshot

Enter your SOM credentials and authenticate with DUO. 

Azure Virtual Desktop Screenshot

If you do not have DUO set to automatically push to your mobile app, you may have to click Show Details to display the DUO authentication options.

Azure Virtual Desktop Screenshot

Next, the Remote Desktop Connection window will open.  You'll type the name of your computer here.  This will be given to you by the SOM IS Helpdesk during the approval process.  Click Connect.

Azure Virtual Desktop Screenshot

You'll be asked to authenticate once again.

Azure Virtual Desktop Screenshot

Finally, you should be connected to your work computer.  It should look and feel exactly as if you were in on campus, except the entire thing is displayed inside a web browser window.  To close it, simply click the X at the top, or go to the Start button > Power > Disconnect.

In the upper right hand corner, you have three icons.  The up arrow will allow you to copy a file from your local computer to the virtual desktop.  The double arrow will display the virtual desktop in full screen mode.

Azure Virtual Desktop Screenshot

The pushpin icon will hide the black bar and replace it with a pull down tab at the top of the screen:

Azure Virtual Desktop Screenshot

 Click this to bring back the RDP controls.

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How to install AVD Client (Optional)

As an alternative to using a web browser to access AVD or RDP, you can install an application.  This will work for Windows users only.

Use this link to open the Remote Desktop app in the Microsoft Store:
https://www.microsoft.com/store/productId/9WZDNCRFJ3PS

Click Get.

Azure Virtual Desktop Screenshot

Click Open Microsoft Store.  Optionally, first select Always allow... 

Azure Virtual Desktop Screenshot

Click Get.

Azure Virtual Desktop Screenshot

The Remote Desktop app should now be installed.  Open it now.

Azure Virtual Desktop Screenshot

Go to + Add > Workspaces.

Azure Virtual Desktop Screenshot

Enter in your email address and click Subscribe.

Azure Virtual Desktop Screenshot

You should now see any services you have access to.

Azure Virtual Desktop Screenshot

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