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Remote Access

Remote Access

Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff.  As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup. Here are some helpful tips to do so.

All remote access is subject to our Remote Access Policies.

Multi Factor Authentication (DUO)

Under the direction of the Information Security Office we are requiring Multi Factor Authentication(A.K.A Two-Factor Authentication) for all remote access solutions (Medicine Remote Desktop, VPN, Outlook Webaccess , Outlook Phone App and Office 365).

What does this mean?  Instead of just entering your password to authenticate, an additional factor will be required.  Examples include a prompt from a mobile app, a text message or a phone call.

For more information on Duo, please visit the Duo MFA site. From this page, you will also have the opportunity to enroll in Duo.

E-mail

Outlook

Outlook can be accessed by all users via Outlook Web Access.

Mobile

iOS Devices

Android Devices

Medicine Remote Desktop

The Medicine Remote Desktop is available only to authorized users. This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.

Please note that access to the Medicine Remote Desktop is subject to removal without notice if unused.

VPN

The SOM VPN is available only to authorized users. The Department of Medicine will only provide VPN access on supported laptops/desktops. To use this system please submit an incident ticket including a description of what services you require and the host name of the supported device. Once access is granted instructions can be found here.

Please note that access to the SOM VPN is subject to removal without notice if unused.

Other Access

If unsure or you require other access, please submit an incident ticket describing what services or applications you would like to access and a tech will contact you.