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Office of Information Services

The Office of Information Services provides a variety of technical services to support the faculty, staff, and students in the School of Medicine.  We maintain network infrastructure in 17 buildings assigned to the School of Medicine, and have a network presence in two additional buildings.  Server administrators provide network and e-mail accounts, storage, and backup/recovery services; anti-virus protection; and operating system patches to more than 5,000 devices. We are strategically installing wireless access points in SOM buildings and provide secure and guest access to the Internet and network resources.  Our technicians troubleshoot University-purchased desktops computers, as well as mobile devices.  We coordinate service for the toner and printer/fax maintenance contract. The software development team manages a web content management system making it easy for departments to create and maintain their own web sites. The software development team develops databases and applications that support activities in the Dean’s Office and across the School.

IS System Status

All SOM Information Services systems and infrastructure are functioning as normal.

Contact Us

University of Maryland
School of Medicine
Department of Information Services
100 North Greene Street, 2nd floor
Baltimore, MD 21201

Help Desk

help@som.umaryland.edu
Phone:410-706-3998
Hrs: 7:30 a.m. to 5:30 p.m. M-F

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