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Information Systems

2020/02/13 - Important — All Work Purchased Laptop Users Only

If you have a Department of Medicine or EPI owned/purchased/supported Windows laptop(s)

In today’s information technology age with data leaks, cyber-attacks, ransomware, etc. it is everyone’s responsibility to maintain the systems they use. We are seeing multiple cases where work supported laptops are not being maintained and connected as they are supposed to be. Leaving them without critical setting changes and updates. This not only puts the device in question at risk but the entire network.

We ask that if you have a work supported laptop you follow the below guidelines in order to keep the laptop up to date and connected. Failure to do so could result in device restrictions.

  • You MUST follow the instructions to connect to SOM VPN (Cisco AnyConnect) BEFORE logging into windows when using the device remotely
    • This ensures your device properly connects to the network and maps the H and I drives successfully
    • This also ensures you current SOM username and password are always in sync with your device
  • You MUST connect to SOM VPN (Cisco AnyConnect) from off-campus at least once every 2 weeks (connecting it at work with a network cable is also sufficient.)
    • This step is crucial to ensure your laptop does not become disabled
    • Connecting also ensures all security and recovery information is up-to-date 
  • You MUST ensure your laptop is connected to the internet at least twice a week for a few hours.
    • This step is crucial to receive prompt software updates/patches and to allow inventory/security scans to run
    • Please check every 2-4 weeks to make sure all patches are installed
      • How to check for Windows patches
      • How to check for Mac patches

Note:  If you have a laptop that is no longer used, it MUST be brought in for proper disposal per UMB Policy. 

If you're having trouble, please enter a ticket for assistance.

2019/11/22 - Important — Spam/Junk Mail Reminder

A reminder that messages marked as Spam are now being delivered to your respective Junk Mail folder in Outlook; please be sure to check it often for false positives. It is only necessary to add any external address to your Outlook Safe Senders List

Instructions to add to your safe senders list.

(optional) Send Microsoft a spam false-positive report by following these steps:

  1. In Outlook on the web, go to the Junk Email folder and find the message that was incorrectly marked as junk.
  2. Right-click the message, and then click Mark as not junk.
  3. In the Report as not junk dialog, click Report.

Your report automatically goes to the Microsoft Spam Analysis Team to help improve their spam filters.

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