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Report Animal Health Concerns

To Report Animal Health Concerns During Regular Hours

(Monday-Friday, 8:30 am-5 pm)

Please call 443-602-0690 to contact the veterinary technician on-call to report the animal health problem.

  • If there is no answer, leave a voicemail and/or send a text message, if possible.

Please be sure to place a red "request for vet staff evaulation" card on the cage and fill out the white Animal Evaluation Request form. Card should be easily attainable from the card holder either in the room or in the hallway. Extra forms are on a clipboard outside the animal housing room. If you do not see any forms, contact the husbandry supervisor for your building. Contact information is posted within the facility.


For After Hour Emergencies

(nights/weekends/holidays)

Please call 443-835-9841 to speak with the on-call VR Veterinarian.

  • If there is no answer, leave a voicemail including a number you can be reached at this time (EX: cell phone) and a brief description of the issue, building and room number of the involved animal, etc.
  • The veterinarian will return your call as soon as possible.
  • If you don’t receive a call within 20 minutes,  try calling again and if no answer,  please send a text as some veterinarians live in areas with weak cell reception.

Please be sure to place a red "request for vet staff evaulation" card on the cage and fill out the white Animal Evaluation Request form. Card should be easily attainable from the card holder either in the room or in the hallway. Extra forms are on a clipboard outside the animal housing room. If you do not see any forms, contact the husbandry supervisor for your building. Contact information is posted within the facility.