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E-mail Policies

  • Acceptable use of Email and Confidential Data
  • The standard size for a School of Medicine mailbox is 100 GB (gigabytes); the maximum message size is 75MB.  An online archive can be enabled for any user, which will grant unlimited archive storage.
  • Information Services will not forward an active SOM email account.  
  • We will no longer forward e-mail for terminated employees. Email is legally the property of the School of Medicine; all employees will be responsible for cleaning out any personal e-mail items from your mailbox folders. Any business related e-mail should be backed up or archived for the appropriate person before the mailbox is eliminated..
  • To request a new network and e-mail account, the department’s account requestor needs to fill out a Network Account Request Form and email it to the help desk (  
  • To access SOM email from a mobile device, you must be aware of the Mobile device policy and compliant with the required Policy Settings on Mobile Devices.