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Department of Medicine
DepartmentsDepartment of MedicineInformation SystemsDivision Administrators

Division Administrators

New User Request
     Request Account
     View/Retrieve Request Status
     Request File System Rights
User Disable/Removal Request
Departing Employee Checklist
User Cleanup Policy

New User Request

Request Account

  1. Login to: https://admanager.som.umaryland.edu:8443 using your SOM username and password, and select SOM from the dropdown.
  2. Select Single User Creation.
  3. (Mandatory Step) Choose one of the following Template.
    • DeptOfMedicine-WorkFlow-No Mailbox (Does not create an Outlook Mailbox).
    • DeptOfMedicine-WorkFlow-WithExchangeOnlineMailbox (Creates an Outlook Mailbox).
  4. (Mandatory Step) Enter the new users full name in the subject to easily identify the request.
  5. Enter a Description.
    • Enter any additional information here.
  6. Enter the appropriate fields on all tabs except "Internal Use". Red are required fields. Be sure to check for spelling and accuracy.
    • Note: Some fields are read only and automatically filled out by the system from the other required fields.
    • (Mandatory Step) For the Select Container click the pencil icon and select the appropriate container. “ADMan Default User Creation” will not provide appropriate access and must be changed.
    • For some of the drop downs you can search for an entry or browse. If browsing note the < > symbols in the upper right next to the search. Use these to switch scrollable pages.
    • It is highly recommended to select the Manager field, under the Contact tab, and provide the name of the user’s direct report. This will provide in various systems a view of organizational structure and auto populate various teams.
  7. Click Create Request when done.
  8. The “SAM Account Name:” and “Password:” fields will be populated but the account will not be created/ready at this time. It must now be approved by a member of the I/S team.

***Approval by Medicine I/S is not guaranteed same day. Review and approval will occur as time and availability permits.
***New accounts if not logged into within 90 days will be automatically disabled and subject to deletion/removal.

View/Retrieve Request Status

  1. Once the request has been approved you will receive an email of the approval.
  2. Login to: https://admanager.som.umaryland.edu:8443
  3. In the left menu click on All Requests.
  4. Locate the approved request and click on the Subject.
  5. Click on View Objects.
  6. Note the Logon Name and Password. Provide this information to the end user along with the New User Reference document.

Request File System Rights

Please submit a Service Desk ticket once the account has been approved.

User Disable/Removal Request

Please use the following instructions for users that have already left the organization. Requests to disable accounts on a specific date in the future should be requested via a Service Desk ticket.

  1. Login to: https://admanager.som.umaryland.edu:8443
  2. Select Disable Users.
  3. Enter the users full name in the subject to easily identify the request.
  4. Enter a Description
    • Enter any additional information here such as when to disable the account. If no information is entered the account will be disabled when reviewed by a technician.
  5. Select User(s) to be disabled.
  6. Click Create Request

Once the request has been reviewed by a technician they will disable the account(s) and you will be notified of the request approval via email. Disabled accounts will then be deleted after 60 days unless otherwise instructed.

***Approval by Medicine I/S is not guaranteed same day. Review and approval will occur as time and availability permits.

Departing Employee Checklist

A workforce member's direct supervisor should perform the following steps when a workforce member is either terminated or transferred to another department or division:

  • Notification of termination to the employee's direct employer.
  • Notification of termination to the finance division/office.
  • Submit the User Disable/Removal Request for proper removal of Medicine/EPI Information Systems accounts. 
  • Notification of termination to other campus employers (e.g. FPI, UMMS, Sate of Maryland, VA.) so they can remove the employee from their Information Systems. (Examples: EPIC, PowerChart, BRAAN, IDX, etc.)
  • Retrieval of all badges, parking permits, keys, remote access tokens, access cards, and/or identification cards the workforce member may have.
  • Retrieval of all University owned equipment (Laptops, Work from Home Computer, etc.)
  • Delete or modify voice-mail.
  • Notification of termination to other Business associates that may have dealt with workforce member.
  • Provide a reminder about keeping patient and/or sensitive information confidential.

User Cleanup Policy

Division Administrators must certify their respective user lists, bi-annually. On or around January 15th and September 15th, we will provide all admins detailed instructions for accessing and viewing your user lists. We will provide these instructions and a reminder on 2 dates throughout the year.

You will then have two weeks to review your lists and certify them. Two weeks later (Feb. 1st and Oct. 1st ), if a certified list has not been presented to I\S, no NEW users for that division will be added until the list has been certified.

8 months of inactivity will result in removal.

*** As a reminder, ALL user departures should be reported to I\S as soon as possible so that we may disable accounts in a timely fashion to comply with HIPPA and UMB campus policies.