Division Administrators
New User Request
Request Account
View/Retrieve Request Status
Request File System Rights
User Disable/Removal Request
Departing Employee Checklist
User Cleanup Policy
New User Request
Request Account
- Login to: https://admanager.som.umaryland.edu:8443 using your SOM username and password, and select SOM from the dropdown.
- Select Single User Creation.
- (Mandatory Step) Choose one of the following Template.
- DeptOfMedicine-WorkFlow-No Mailbox (Does not create an Outlook Mailbox).
- DeptOfMedicine-WorkFlow-WithExchangeOnlineMailbox (Creates an Outlook Mailbox).
- (Mandatory Step) Enter the new users full name in the subject to easily identify the request.
- Enter a Description.
- Enter any additional information here.
- Enter the appropriate fields on all tabs except "Internal Use". Red are required fields. Be sure to check for spelling and accuracy.
- Note: Some fields are read only and automatically filled out by the system from the other required fields.
- (Mandatory Step) For the Select Container click the pencil icon and select the appropriate container. “ADMan Default User Creation” will not provide appropriate access and must be changed.
- For some of the drop downs you can search for an entry or browse. If browsing note the < > symbols in the upper right next to the search. Use these to switch scrollable pages.
- It is highly recommended to select the Manager field, under the Contact tab, and provide the name of the user’s direct report. This will provide in various systems a view of organizational structure and auto populate various teams.
- Click Create Request when done.
- The “SAM Account Name:” and “Password:” fields will be populated but the account will not be created/ready at this time. It must now be approved by a member of the I/S team.
***Approval by Medicine I/S is not guaranteed same day. Review and approval will occur as time and availability permits.
***New accounts if not logged into within 90 days will be automatically disabled and subject to deletion/removal.
View/Retrieve Request Status
- Once the request has been approved you will receive an email of the approval.
- Login to: https://admanager.som.umaryland.edu:8443
- In the left menu click on All Requests.
- Locate the approved request and click on the Subject.
- Click on View Objects.
- Note the Logon Name and Password. Provide this information to the end user along with the New User Reference document.
Request File System Rights
Please submit a Service Desk ticket once the account has been approved.
User Disable/Removal Request
Please use the following instructions for users that have already left the organization. Requests to disable accounts on a specific date in the future should be requested via a Service Desk ticket.
- Login to: https://admanager.som.umaryland.edu:8443
- Select Disable Users.
- Enter the users full name in the subject to easily identify the request.
- Enter a Description
- Enter any additional information here such as when to disable the account. If no information is entered the account will be disabled when reviewed by a technician.
- Select User(s) to be disabled.
- Click Create Request
Once the request has been reviewed by a technician they will disable the account(s) and you will be notified of the request approval via email. Disabled accounts will then be deleted after 60 days unless otherwise instructed.
***Approval by Medicine I/S is not guaranteed same day. Review and approval will occur as time and availability permits.
Departing Employee Checklist
A workforce member's direct supervisor should perform the following steps when a workforce member is either terminated or transferred to another department or division:
- Notification of termination to the employee's direct employer.
- Notification of termination to the finance division/office.
- Submit the User Disable/Removal Request for proper removal of Medicine/EPI Information Systems accounts.
- Notification of termination to other campus employers (e.g. FPI, UMMS, Sate of Maryland, VA.) so they can remove the employee from their Information Systems. (Examples: EPIC, PowerChart, BRAAN, IDX, etc.)
- Retrieval of all badges, parking permits, keys, remote access tokens, access cards, and/or identification cards the workforce member may have.
- Retrieval of all University owned equipment (Laptops, Work from Home Computer, etc.)
- Delete or modify voice-mail.
- Notification of termination to other Business associates that may have dealt with workforce member.
- Provide a reminder about keeping patient and/or sensitive information confidential.
User Cleanup Policy
Division Administrators must certify their respective user lists, bi-annually. On or around January 15th and September 15th, we will provide all admins detailed instructions for accessing and viewing your user lists. We will provide these instructions and a reminder on 2 dates throughout the year.
You will then have two weeks to review your lists and certify them. Two weeks later (Feb. 1st and Oct. 1st ), if a certified list has not been presented to I\S, no NEW users for that division will be added until the list has been certified.
8 months of inactivity will result in removal.
*** As a reminder, ALL user departures should be reported to I\S as soon as possible so that we may disable accounts in a timely fashion to comply with HIPPA and UMB campus policies.